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Author: Carolle Kariuki

Strategy 

MARKET INTELLIGENCE: What it is, not what you think it should be

August 21, 2015August 25, 2015 Carolle Kariuki africa, competitor, intellectual capital, kenya, market intelligence, marketing, product intelligence, sales, understanding

Today’s business development and marketing battles are based more on an organization’s intellectual capital more than any other resources.

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Advertising 

BUILDING BRAND EQUITY

August 21, 2015August 25, 2015 Carolle Kariuki africa, brand strategy, kenya, marketing

Building a strong brand with great equity creates a whole host of benefits to an organization

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Strategy 

BE THE MASTER OF THE UNIVERSE – Delight Your Customer

August 21, 2015August 25, 2015 Carolle Kariuki africa, Customer Satisfaction, customer service, kenya, Know Your Customer, marketing

Did you know it costs more to attract new customers than it does to keep your existing customers happy?

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Strategy 

GROWING & THRIVING: Customer service beyond the borders

August 21, 2015August 25, 2015 Carolle Kariuki africa, culture, customer service, east africa, kenya, marketing, regional integration

So your business has now grown and has spread its wings into other countries.

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